Thank you for choosing Starkey Genesis AI. For us to help you find the perfect accessories and spare parts, there’s just one more step you need to take: please select your specific Starkey Genesis AI model from the options below.
How to Identify the Model of Your Starkey Hearing Aids
If you’re not entirely familiar with the exact model of your hearing aid, here are some ways to identify it:
Check Your Hearing Aid App
If you use a Starkey app on your smartphone, you can find the model name and number within the app’s settings or device information menu.
Look in Your Phone’s Settings
Your hearing aid model may be displayed in your phone’s Bluetooth or accessibility settings:
For iPhone Users: Go to Settings > Accessibility > Hearing Devices
For Android Users: Navigate to Settings > Connections > Bluetooth, and tap your hearing aid device to see its name
Examine Your Hearing Aids
For Behind-the-Ear (BTE) and Receiver-in-Canal (RIC) models, the product name and model number are often printed on the back of the device. Custom in-the-ear aids typically display only the serial number and may not show the model name externally.
Consult Your Hearing Professional
If you’re still unsure about your model, your audiologist or hearing care provider can help. They have records of your hearing aids and can provide you with the exact model information.
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