Starkey Genesis AI CIC NW Hearing Aids

While these hearing aids are designed for exceptional discretion and comfort, their compact size means they have limited compatibility with external accessories. Nonetheless, there are ways to optimise your listening experience in various situations.

When Watching TV

  • Positioning: Sit closer to your television to improve sound clarity.
  • External Speakers: Use external speakers or a soundbar placed near your sitting area.

When Having Telephone Conversations

  • Speakerphone: When privacy allows, using the speakerphone feature on your home or mobile device may help.
  • Quiet Environment: If possible, take calls in a quiet room to reduce background noise.

Streaming Calls and Media from Your Mobile Phone

Low Energy (LE) Bluetooth: Pair your hearing aids directly with your smartphone via LE Bluetooth for seamless streaming of calls, music, podcasts, and other media.

When Having Conversations in Noisy Environments

  • Reduce Background Noise: Whenever possible, move to a quieter area or minimise surrounding noise to focus on the conversation.
  • Face the Speaker: Lip-reading and visual cues can aid in understanding speech in challenging listening situations.

For Online Meetings and Gaming

  • Use Headphones: If feasible, use over-the-ear headphones placed over your hearing aids to improve sound quality (make sure they feel comfortable and there’s no feedback).

Proper cleaning is a big part of maintaining the performance and longevity of your CIC hearing aids. These devices sit entirely within your ear canal, offering a discreet fit, but this also means they’re more exposed to wax, moisture, and debris.

To clean your CIC hearing aids, use a soft, dry brush to gently remove any wax or debris from the microphone openings, vent, and sound outlet. Replace wax filters regularly to prevent blockages and maintain clear sound quality. Avoid using water or cleaning solutions that could damage internal components.

Additionally, make sure the hearing aids are stored in a clean, dry case when not in use to protect them from environmental factors. Using a drying box or dehumidifier can also help remove moisture and extend their lifespan.

Shop cleaning tools here

  • Hearing Loss Type: Mild to severe
  • Design: Completely-in-Canal (CIC) Non-Wireless – personalised to the unique shape of your ear and nearly invisible.
  • Wax Guards: Starkey HearClear
  • Battery Size: 10 (yellow) or 312 (brown)*

*Your specific model will use one of those battery sizes. Refer to your user manual or consult your audiologist to confirm which one applies to your device.